Product FAQs

What is a water flosser?

A water flosser is an oral hygiene device that uses a stream of pulsating water to remove plaque, food particles, and bacteria from between teeth and along the gumline. It is an alternative to traditional flossing and is particularly helpful for individuals with braces, dental implants, or sensitive gums.

Who should use a water flosser?

Water flossers are suitable for almost everyone, especially those who:

  • Have braces, crowns, or bridges.
  • Experience difficulty using traditional string floss.
  • Have sensitive gums or conditions like gingivitis.
  • Want an easier, more effective way to clean between their teeth.

Can I use mouthwash in a water flosser?

Yes, Our water flosser allows for the use of mouthwash mixed with water.

How often should I use a water flosser?

It's recommended to use your water flosser once a day, ideally as part of your evening oral care routine. However, you can use it more often if needed.

How often should I replace the tips?

Replace the water flosser tips every 3-6 months, depending on usage and the type of tip.

Shipping & Tracking

Where do you ship to?

We ship across Australia, Nation wide!

How long will it take to receive my order?

Orders typically take 2-4 business days to arrive.

What are the shipping costs?

We offer 100% FREE express shipping nation wide.

How do I track my order?

You can track your package at wwwauspost.com.au/mypost/track/

Warranty & Refund

Does your Water Flosser come with warranty?

Our refund & returns policy can be found on our website. Due to hygiene reasons, and our product being a water flosser, we don't offer returns for change of mind. However all our products come with a 12 Month Warranty.

How can I contact work smart?

Our customer service team is always happy to answer any questions you may have. You may get in touch through our Contact Us page, or by emailing info@worksmartau.com.au

How can I contact The Massage Guys?

Our customer service team is always happy to answer any questions you may have. You may get in touch through our Contact Us page, or by emailing customerservice@therecoveryguys.com.au